Shipping & Returns
Shipping
Orders placed before 1PM Pacific (Monday – Friday) will ship on the same day. Orders placed after 1PM Pacific will ship on the next business day.
Orders do not ship on Saturdays, Sundays, or U.S. national holidays.
Orders over $75 are eligible for free standard shipping. Standard shipping time usually takes less than 7 business days. For orders under $75, we offer $5.95 flat rate ground shipping.
Expedited FedEx shipping is available on all orders for an additional charge (shipping fee calculated at checkout). FedEx Ground, FedEx 2-Day, and Overnight services options are not available to PO Box addresses.
Tracking Your Order
Registered customers, please sign in to access order status and history. Non-registered customers do not have online access to order status and history. You may request information using this contact form or by calling +1 (669) 232-2676.
Order Updates
You will receive email updates regarding the status of your order, including when your item(s) ship.